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Author Topic: Proposed 911 Dispatch Procedure for Pine Grove Area  (Read 158 times)

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Proposed 911 Dispatch Procedure for Pine Grove Area
« on: November 20, 2011, 05:18:42 pm »
The attached is a revised draft of a proposed procedure regarding 911 dispatching in the Pine Grove area. Please comment on any problems or improvements to the revised procedure. The comments that preceeded this revision are valid and are appreciated. I analyzed the data for 6 months of calls to the Station 50 area that included over 100 runs. There appeared to be 2 calls where Rapid Responders responded outside of the
time that Station 50 was on duty or there was a standby crew available. There may have been more, but our existing data made that hard to determine.

The following is an extract of the mutual aid agreement that was agreed on by Folsom VFD and the WCEAA Board that is included to show that this revision satisfies and improves on the original intent:
  • It is agreed whenever there is an emergency call for the area normally covered by the station 50 crew and there is no station 50 crew on duty, Wetzel County 911 Dispatch will first tone out station 50 for the call, then page either Folsom VFD EMS or W.C.E.A.A. station 20 to respond depending on which agency is on back up duty for the week.
  • It is also agreed that in the event an off duty station 50 crew responds to the station to respond to the emergency call and arrives on scene first, the station 50 crew will be permitted to continue with patient care and transport. At this point, Wetzel County 911 Dispatch will be notified that other responding agency(s) can "stand down" unless a medic or other assistance is needed.
« Last Edit: November 27, 2011, 10:25:21 am by Renaud, Ray »
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shuggins

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Re: Proposed 911 Dispatch Procedure for Pine Grove Area
« Reply #1 on: November 21, 2011, 02:28:47 pm »
Is this saying that Jeremy and I, or anyone else in the area, can not respond if we don't call 911 and be available to sit by the pager and wait? When not on shift, we have family lives. I do however, carry my radio 24/7. Because it does take a while to get help sometimes, I like to be prepared. If the tones don't drop, I can not provide services to MY community. That is why we are here, right? I do not see this as a good thing. We are here, we should be able to serve as we can. Am I going to jump on every thing running? No. If it is a "they won't die from a paper cut" call, a first responder is not needed. If you were having a heart attack or something not so great, would you want to wait, or get someone down the street to you? And yes, I have gone on Pine Grove, Hundred and Wileyville calls when I was not on shift. I do not care for this policy. Patient care first. I do not care if we are trying to be friends with surrounding communities. Patient care first. I do not care if feelings are hurt. Patient care first. I have no problem working with other communities, I believe I can never have too many hands! Sometimes, I can grab a truck, sometimes it will be best to hit the scene and provide needed care until other help arrives. So if anyone cares, I vote no. Thank you for your time.
« Last Edit: November 30, 2011, 01:44:32 am by Serena »
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Re: Proposed 911 Dispatch Procedure for Pine Grove Area
« Reply #2 on: November 21, 2011, 05:09:40 pm »
As I advised earlier, I also have a problem with this policy "Not in Service."  I believe that if there is a call in 50 area, they should always page station 50 first.  There are times that I am in the Pine Grove area for my daughter's games, etc and am technically available for a call, but don't call dispatch to tell them that.  I also like to go out to eat at their area restaurants on occasion.  I am also available for a call then.  But I may not know if there is another crew person available to respond with me.  However, if only co 1 is paged for the call, I could be next door and not even know that there is an unresponsive pt within 50 feet of my location.  Station 60 doesn't always have a crew on shift, but are always paged for every call in the area to see if anyone is in the area and available.  Station 30 does not always call dispatch when there is a crew available, yet, they are paged first.  They aren't passed up for a call just because no one called dispatch to say there is someone available.  There is not only one person that can respond in that area.  There are many of us that have family in the area and are in that response area without notifying dispatch.  We would like to be given the opportunity to provide services to our community quickly, also.
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Re: Proposed 911 Dispatch Procedure for Pine Grove Area
« Reply #3 on: November 24, 2011, 09:43:34 am »
I know this is not Tyler County but there we are either in service or not.  But, here is the difference.  If say Sistersville EMS were dispatched for a call to Middlebourne and Middlebourne EMS were out of service I would still know there was a call because I ALWAYS WEAR MY PAGER!!  I would, and have, first responded.  Now luckily Middlebourne EMS has not been out of service but it could happen.  My point is Folsom is dispatched on Fire Frequency and we do not hear the page if we are wearing our pagers.  If the call is in Pine Grove and say Richard were in Pine Grove but out of service cause he did not have a driver, Folsom should be dispatched but also 50's tones should be dropped for First Response.  That way the patient is receiving care promptly.  It all boils down to patient care and I think we all believe that this is our major concern. 
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Re: Proposed 911 Dispatch Procedure for Pine Grove Area
« Reply #4 on: November 24, 2011, 09:03:26 pm »
I don't like that 50 will not be paged, if one of my family or friends or anyone I know is sick I would like to 1st respond or like the 2 sisters said it's don't hurt to page us out, even after they page falsom or new martinsville out. Best care is care that gets to the people the fastest. This bothers me because most of my family and friends is over here and I live so close in 50s area. that I can 1st respond if 50 gets paged.
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Re: Proposed 911 Dispatch Procedure for Pine Grove Area
« Reply #5 on: November 27, 2011, 02:17:45 pm »
I believe we need to follow the "board approved" policy concerning the coverage of the station 50 area that was proposed.
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Re: Proposed 911 Dispatch Procedure for Pine Grove Area
« Reply #6 on: December 01, 2011, 01:27:13 pm »
This appears to me that this revised policy allows station 50 to get the first page and then folsom will get paged and can be cancelled if someone from WCEAA responds.   This looks good to me.   carla
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Re: Proposed 911 Dispatch Procedure for Pine Grove Area
« Reply #7 on: December 05, 2011, 02:32:46 pm »
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Re: Proposed 911 Dispatch Procedure for Pine Grove Area
« Reply #8 on: December 06, 2011, 01:27:22 pm »
For WCEAA policy, I also believe that it should be noted how to determine which "rapid responder" is taking the run.  If, say, Richard and Andrew are in station, they should key up the mic and notify dispatch that a full crew is available and responding momentarily, or something similar.  If, say, I am already at station, but with no partner, I should be required to notify dispatch via radio so that others responding know that there is already one crew member on station and available, so that we don't have another FULL crew responding when only needed is another EMT or driver.  This will alleviate others from rapid responding and putting their lives in danger, when it is not needed.  Just a thought....what do you all think?  Of course, this would only be in affect when station 50 is not "on duty..."
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Re: Proposed 911 Dispatch Procedure for Pine Grove Area
« Reply #9 on: December 06, 2011, 02:54:24 pm »
Thats a good idea Serena.  I agree that we don't want responders rushing to the scene if they don't need to.  They can even come and assist but they can slow their response to a more safe mode. 
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